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Need assistance? No worries. Our telephone’s and live chat are open Monday to Friday 8:30am to 5:30pm. 

Call 01442 873150


Children must be 5 years old to attend our holiday camps. 

Children should bring their own NUT-FREE lunch and drink with them. We cannot be sure that all of our school venues will have access to drinking water, so it is important that you make sure your child has enough drink to keep them hydrated for the entire day.

Please also bring any other medication that your child may require.

Children should wear appropriate clothing for the activities they will be taking part in. 

When you drop your child off, the camp teacher will ask who is collecting the child. If you are not collecting your child then please let one of our staff members know and they will add this note to the register. When your child signs out, the staff member will ask the collector their name to make sure the right person has picked up your child.

All bookings are subject to the right to cancel in writing (by e-mail to us) within seven (7) calendar days from the date that you receive e-mail acknowledgement of the booking pursuant to the Consumer Protection (Distance Selling) Regulations 2000.

Outside of this seven (7) day period all bookings confirmed by us are final and non- refundable.

If you would like to cancel or make a change to your booking, please notify Epic Holiday Camps as soon as possible giving full reasons why. We offer credits and the ability to alter bookings up to 48 hours in advance subject to the availability of places at alternative Activities.
If a refund or credit is given for an Activity in which the customer has received a discount, the new Activity booking details will be considered to ensure the discount is still applicable. If this is not the case, the various session rates will revert to their pre-discount price and a refund or credit will only be given on the balance of the over payment.

Unfortunately, we cannot offer any refunds or credits for cancellations for activities starting today or for previous sessions.

Our Camps run from 9 am until 4 pm in the school holidays, please drop your child off a little bit before 9am so that we can start promptly.

We start with a warm up activity to encourage the children to interact with each other and get to know the teachers. Each of the activities last around an hour with 15 minute breaks in between.

There is also a lunch break that lasts around 60 minutes where children can eat their own pack lunch. If the weather is nice, the teachers will supervise the children outside during break time. If the weather isn’t the best, our teachers will organise indoor games and activities during these breaks.

We accept any credit or debit card. (Mastercard,, Visa, American Express)

We also accept childcare voucher payments for our camps, please see our reference codes below. If your childcare voucher provider does not appear in the list please contact us on 01442 873150

Computershare – 0026409509

Edenred – P21248419

Care-4 – 62751085

Sodexo – 901689

Please find us on your child care provider website using the address: GU23 7BS


We will be in touch to look at moving your booking to a later date when we are operating or to offer a credit note towards any of our future camps.

All of our staff members are first aid trained and will have first aid equipment with them if there is ever a situation where a child needs care.

Our staff members are trained in responding to anaphylaxis and have been taught how to use epi-pens safely and effectively.

At each camp we have an emergency mobile phone in case parents need to contact us.

This number will be displayed on the registration table when you drop your child off in the morning.